Get rid of the effects of poor vision in your life

If you are fed up with having blurred vision or not being able to read labels when walking around the supermarket, and you like the idea of being less dependent on glasses or contact lenses, then you might want to consider booking a no-obligation consultation at
Custom Vision Clinic.

In 2017, James Ball, consultant ophthalmologist and proprietor of Custom Vision Clinic, wanted to open a medical facility where patients could access the best quality treatment, along with the highest level of patient care and for patients to have outstanding outcomes.

James has listened to patients in the years gone by to find out what is important to them when choosing a clinic, which is why Custom Vision Clinic, on Bowcliffe Hall estate, is easily accessible by car, has ample parking, fantastic surroundings and the waiting room is not overcrowded.

Each patient who comes for a consultation at Custom Vision Clinic experiences a thorough clinical assessment using the highest standard of diagnostic equipment. This is so that we can recommend the best treatment type for that individual.

Our specially trained optometrist has an in-depth chat with each patient so that we can find out exactly what they are hoping to achieve from having eye surgery. We also ask them about their hobbies and interests because this can also play a part in the type of treatment we recommend.

Patients then spend time with James Ball, discussing the test results and finding out which treatment may solve their vision problems and improve their quality of life.

James is very honest with patients- if at that moment in time, no treatment is suitable for a patient, James will advise them that they are better off waiting a couple of years rather than talking them into having a procedure that isn’t right for them.

The treatment that James recommends is always the one that he believes will give the patient the safest and best long-term result. He has more than 20 years’ experience in laser eye surgery and intraocular lens surgery.

At Custom Vision Clinic we pride ourselves on offering excellent patient care; from the initial enquiry you make through to your final appointment, we aim to provide a first-class service. James gives his personal mobile number to each patient when they have treatment and encourages them to phone him if there are any concerns at all.



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About our surgeons

Mr James Ball | Consultant Ophthalmic Surgeon

MA (Cantab) MB BChir FRCOphth CertLRS

I am a Consultant Ophthalmic Surgeon at Custom Vision Clinic, St James’s University Hospital, and Nuffield Hospital. My major interest is in refractive surgery and finding the best treatment suitable for each patient.

Mr Jack Gormley | Consultant Ophthalmic Surgeon

MB ChB (Hons) FRCOphth CertLRS

I am a Consultant Ophthalmic Surgeon at Custom Vision Clinic and York Teaching Hospital, where I lead the Corneal and Refractive service. I have completed over 2,000 surgical and laser eye procedures.


Read more about laser eye surgery

New refractive surgery guidelines from The Royal College of Ophthalmologists, together with patient information on Laser Vision Correction, Phakic Intraocular Lens Implantation, Refractive Lens Exchange and a Checklist for patients will be published in April 2017. Click here for more information

Take this checklist to your consultation with your refractive surgeon performing the procedure. Discuss each item with your surgeon to help you make the decision that is right for you before having
refractive surgery. Click here for more information

The Royal College of Ophthalmologists’ Laser Vision Correction Patient Information booklet (PDF). Click here for more information

Tips for patients interested in laser eye surgery. The road to laser eye surgery can sometimes be confusing. Thinking of the journey as a step-by-step process, from an early interest in laser eye surgery all the way to post-operative care, might make it easier. The following supporting materials will help you learn more about what happens during the process, and answer questions along the way. However, it is recommended to consult with an eye care provider to get more knowledgable of the procedure and to find out whether laser eye surgery might be an option. Click here for more information
Discover how laser eye surgeries differ and compare. The following chart provides an overview of all key facts and figures when it comes to laser eye surgery. While all three Laser Vision Correction procedures have a high success rate, they differ slightly in the refractive errors treated, the treatment method used, and the clinical specifics of each procedure. A doctor or clinic representative can help you understand which procedure is best for your individual eye condition. Click here for more information

SMILE corrects myopia and astigmatism, or a combination of both refractive errors with only a very small incision at the corneal surface. This high-precision procedure is the latest development in the refractive laser treatments. Includes videos, treatment steps, and questions and answers.
Click here for more information

LASIK treats refractive errors by folding away the top layer of the eye and re-shaping tissue underneath. If a femtosecond laser is used, this type of procedure is called Femto-LASIK. Includes videos, treatment steps and questions and answers. Click here for more information

PRK/LASEK procedures remove a thin cell layer from the top of the eye so the laser can reshape the underlying cornea. This surgery may be an option for those who are not eligible for LASIK or those who look for the most economic option for refractive laser surgery. Includes videos, treatment steps, and questions and answers. Click here for more information

Laser eye surgery treatments are clinically proven and established procedures. Like all surgeries, however, laser eye surgery is not free of risks and side effects. Only your ophthalmologist can explain the individual risks and decide whether laser eye treatment is an option. Some complications that can occur are… Click here for more information
Photorefractive (laser) surgery for the correction of refractive errors. Understanding NICE guidance – information for people considering the procedure, and for the public. Click here for more information
Custom Vision Clinic’s YouTube Channel features James Ball answering hundreds of eye-related questions on video – ranging from laser refractive surgery, lens exchange and keratoconus treatment. Click here for more information
Laser eye surgery reviews of Custom Vision Clinic on Trustpilot. Click here for more information