Coronavirus Status

Updated frequently

COVID-19 Temporary Closure

Due to the current Coronavirus (COVID-19) situation we are temporarily closed for most appointments and treatments.


As ever, we are committed to providing our patients the highest possible standard of care. If you have an ophthalmic emergency please call us on 01937 534422 or contact your surgeon directly.

Future Treatments

We’re still available to discuss future treatments. If you have any non-urgent concerns or would like to discuss future appointments or other queries you can email us on

Alternatively you can email our Clinic Manager directly:


We will start to offer appointments again when it is safe to do so. As a medical provider, regulated by the Care Quality Commission, patient safety and strict regulation have always been at the heart of our organisation.

The wellbeing of our patients and team are our only considerations in deciding when to re-open.

We look forward to welcoming you back to the clinic.

Best wishes,


Mr James Ball | MA (Cantab) MB BChir FRCOphth CertLRS
Mr James Ball | MA (Cantab) MB BChir FRCOphth CertLRSConsultant Ophthalmic Surgeon
I am a Consultant Ophthalmic Surgeon at Custom Vision Clinic, St James’s University Hospital, and Nuffield Hospital. My major interest is in refractive surgery and finding the best treatment suitable for each patient.